Role Overview:

The Transportation Manager is responsible for all on-road driver operations at Julius Silvert. This role will oversee a team of supervisors and dispatchers to ensure all drivers are performing their duties safely and in accordance with all policies and procedures. This role will focus on delivery procedures, customer service, training, product care and the overall quality of our delivery operations. The Transportation Manager is a liaison between internal and on-road operations to facilitate best-in-class service to the Julius Silvert customers.

Key Responsibilities:

• Manage all facets of the 24 hour/6 day per week Transportation operation. Be available at all times for monitoring, consultation and troubleshooting including route coverage & assignments, driver call-outs, and re-routes.
• Ensure compliance with all Company policies and procedures including delivery scanning, returns compliance, OS&D reporting, route adherence, and communication.
• Ensures compliance with all FMCSA & DOT regulations.
• Confirm and report all drivers are logged into eLog software (Samsara) daily, and subsequently log out. Confirm all check-in procedures are followed, logged, and reported.
• Support the execution of and compliance with the Company Safety & Training plan for drivers.
• Maintain Company fleet list to minimize vehicle downtime and need for rental equipment and ensure adequate route coverage daily.
• Oversee Supervisors to ensure that on-road observations are complete covering safety and delivery procedure compliance and efficiency along with proper product & customer care.
• Facilitate the Training program to ensure training of all new drivers and work with existing drivers to maintain high quality operations.
• Monitor and review scanning compliance. Work with drivers to address concerns or issues and hold accountable to 98% scanning threshold. Report accordingly.
• Work with Routing and Sales to identify efficiency within the operation.
• Facilitate positive communication with customers on-road.
• Troubleshoot and solve on-road challenges for our drivers and customers through creative solutions and a positive attitude.
• Manage all accident investigations, reviews, and re-training as needed.
• Ensure timely reporting of all accidents and/or injuries.
• Flexible schedule including on call as needed to support a 6-day operation.
• Work with Trans & Warehouse management to ensure all end of day/driver wrap up procedures are followed and documentation complete (ie: driver check-in, returns processing, facility lock-up, etc.)

Qualifications:

• 5+ years in transportation management, with experience in route planning and fleet operations.
• Strong knowledge of eLog software (Samsara, Omnitracs), compliance, and safety management.
• Leadership skills with a proactive, hands-on approach.